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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-24-2008
My Device: Not Specified

handset sound

Hi I've lost sound from my handset, caller can here me but I can't here anything
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: handset sound

Hi and welcome to the forums!


Pull the battery while the device is ON, replace after a minute,

Let the device reboot 1-3 min,

Please let me know!



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New Member
Posts: 1
Registered: ‎10-09-2008
My Device: Not Specified

Re: handset sound

I, too, have lost the sound on my Blackberry Pearl, but taking the battery out did not work.  I've also done a master reset and that did not help either.  Any other suggestions?