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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎12-03-2008
My Device: Not Specified

have to hit send twice to send an email

This doesn't occur all of the time, but often enough that it is a problem.  After I've completed writing a message, I hit the menu key and press send.  The device just brings me back to the email and I have to hit menu and send again to send it.  This happens when I use the trackball to hit send or when I use the enter key to send.  I've installed the latest OS,, but that hasn't helped.