01-22-2013 12:09 AM
I have been having a problem with my phone's camera. A line appeares where the usual docked menu is..
it only appears if i dont zoom in. and it varies in color.when im tryin to take a pic with lights all around it would appear black or reddish in color..anyone?help?is these a hardware problem and still covered by warranty?
01-22-2013 01:49 AM
I think its a hardware issue with the camera.
I recommend taking it to the store for repair / replacement.
if you want to troubleshoot the software just in case, you can try a software reload:
if you reload the software, please us blackberry protect if you haven't done so. The link for it is in my signature.
01-22-2013 07:35 AM