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New Contributor
Posts: 2
Registered: ‎11-12-2013
My Device: Pearl 9105
My Carrier: Telkomsel

having trouble with WhatsApp on My Blackberry 9105

dear team support, i have problem with my WhatsApp Messenger.

my whatsapp wont save message history. couse error.

Error: Sqlite Error (schema update):

net.rim.device.api.database.DatabaseException: sqlite_master SELECT name FROM WHERE type = 'index' AND name = 'chat_history_jid_index': disk I / O error (10).

 

i had reinstall my whatsapp twice, then no change. still can't save the chat history.

please, i need help Smiley Sad

 

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: having trouble with WhatsApp on My Blackberry 9105

You Tried upgrading the operating system? Validate behavior with another micro sd?

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New Contributor
Posts: 2
Registered: ‎11-12-2013
My Device: Pearl 9105
My Carrier: Telkomsel

Re: having trouble with WhatsApp on My Blackberry 9105

I have not upgraded OS, and heve not tried with another SD card. but I think my SD card is still in good condition

New Contributor
Posts: 3
Registered: ‎11-27-2013
My Device: 9300
My Carrier: airtel

Re: having trouble with WhatsApp on My Blackberry 9105

Please go Applications--> files --> File folders -- > device --> home ---> user -->  im ---> WhatsApp

Delete this folder.

Delete Whatsapp folder in SD card too. Databases--> Whatsapp.

Then uninstall existing version. Reboot the device.

Install latest version or beta version. It'll work fine now.

No such error occurs again.

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: having trouble with WhatsApp on My Blackberry 9105

Thank you very much information solutions4u

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Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"
New Member
Posts: 1
Registered: ‎12-12-2013
My Device: Curve 9300
My Carrier: Movistar

Re: having trouble with WhatsApp on My Blackberry 9105

Thanks you!! I also had this problem on my bb 9300 and it's resolved!! 

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: having trouble with WhatsApp on My Blackberry 9105

Thank you!    crillo11.  

 

Welcome!

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Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"
New Contributor
Posts: 3
Registered: ‎12-22-2013
My Device: 9300
My Carrier: orange

Re: having trouble with WhatsApp on My Blackberry 9105

[ Edited ]

thanksssss !

Trusted Contributor
Posts: 144
Registered: ‎01-07-2014
My Device: Torch 9810, Passport, Curve 9300
My Carrier: Vodafone

Re: having trouble with WhatsApp on My Blackberry 9105

Thank you. Same issue here on Bold 9780. Just deleted the folder in Device (internal memory) *but* did not delete the folder on the SD card and when starting WA app again, after some ticking of the clock my full chat history came back.
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: having trouble with WhatsApp on My Blackberry 9105

Thank you!    goncal.

 

Welcome!

_______________________________________________________________________________________________
Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"