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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-19-2013
My Device: blackberry torch
My Carrier: o2

hello please help

hi there 


I am trying to get my Blackberry Id password but i can't get because i forgot my email adress's password and i cant get it back im trying to contact microsoft to help me get my password but it is not working. i need urgent help please! 

how can i reset my blackberry id? 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: hello please help

Hello deerose92


Welcome to BlackBerry Support Forums



Here the KB on how to reset the BlackBerry ID password :


KB26361  :How to change or reset a BlackBerry ID password.


There are other ways also to reset our BlackBerry ID password but for that you need access to the email that we used for our BlackBerry ID .If you don't have access to that particular email then you have very limited options .


So first thing you have to get access to your email . If you're not able to remember the password of that particular email , then you should try to reset the password Or contact Microsoft Support site. 


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