10-20-2012 08:30 AM
i am afzal uddin .i am having blackberry bold 4 (9900)....... and its microphine is not working and the handset is stop working (hang) forcely its working 5 mins only in normal and stop working.........
.when i play music its running properly.....whats the problem please let me know
10-25-2012 11:01 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo