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01-18-2009 09:56 AM
I am unable to back up my BB, I get the error code "unable to back up databases". I have identified the problem database as the "browser cache" by backing up databases individually in advanced options.
I have deleted my browser cache and done memory cleaning but every time I try to back up my device it gets so far and stops with the error message " unable to back up databases".
Solved! Go to Solution.
01-18-2009 10:07 AM
Backup all your important data via "Advanced" feature.
After that wipe the device memory.
Go to the Options - Security Options - General Settings
open menu and select "Wipe handheld"
01-18-2009 10:12 AM - edited 01-18-2009 10:13 AM
Got a better solution I just found myself!!
If you CAN identify the problem database then follow the instructions in step one of this link. When you get to part 4 of this you should select the problem database and click clear.
This way you do not have to wipe your whole device!