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New Contributor
Posts: 5
Registered: ‎12-04-2012
My Device: curve 9320
My Carrier: o2

help I forgotten my unlock pin

Hi there my phone recently stoped making and reciveing text messages and calls I then discovered it was blocked to that sim I paid over the internet to get my unlock code which I've received through an email but when following the instructions it won't let me complete the final step can sumone please help I've been trying for 2 weeks get pushed here there and everywhere nobodys is making sense an nobody can discover the problem thanks for reading
tania bryant
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Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: help I forgotten my unlock pin

Hello,

 

FYI -- your post is incredibly difficult to decipher. Lacking punctuation, one must attempt to parse it into meaningful sentences, and I fear that perhaps I have not done so correctly in my attempted reading of it. 

 

I cannot tell if you have forgotten your user-created device lock password, or if you cannot properly enter the carrier unlock code, or if this has to do with the SIM unlock code...all seem to be mixed up in your challenging-to-read post. So please do clarify...

 

Thanks.



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Posts: 94,478
Likes: 24,391
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help I forgotten my unlock pin

Tania, this is a duplicate of your other thread, which has responses.
Please don't double post.
http://supportforums.blackberry.com/t5/BlackBerry-Curve/my-blackberry-is-locked/m-p/2019517
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New Contributor
Posts: 4
Registered: ‎12-13-2012
My Device: 9300
My Carrier: Vodafone

Re: help I forgotten my unlock pin

It sounds to me that you have purchased a network unlock code over the net. Have you just changed to a new phone company, hence the reason for requesting the code?  If so, I would contact the seller to clarify the unlock instructions with you.

Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: help I forgotten my unlock pin


JSanders wrote:
Tania, this is a duplicate of your other thread, which has responses.
Please don't double post.
http://supportforums.blackberry.com/t5/BlackBerry-Curve/my-blackberry-is-locked/m-p/2019517



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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