12-29-2011 07:48 AM
help, my bb wont turn on and it wont charge, the battery will charge in my daughters curve, so it cant be the battery. when i put the charged battery in the red light just flashes and nothing else happens. if i put it on charge with a half charged battery the charge symbol comes on the a red cross appears over it, even putting my daughters battery in it wont switch on.
i've obviously pulled the battery, sim and memory card, tried putting charger in before the battery lots of times and left it for ages. its been like this for a few days now any help much appriecated. thank you.
12-29-2011 10:05 AM
Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
12-30-2011 10:14 AM
tried it without memory card and sim, stuggles to get the red light on even though i have charged battery in my daughters phone and it wont connect to my computer either will try and take it to an o2 shop and see what they say!
thanks for the replies