04-17-2012 05:23 PM
hey guys, Im new to this, but Im not able to turn on my playbook. I have it pluged in and it is not charging no light is comming on, I have tried pluging it into my computer and to the charger, nothing works? please help
04-20-2012 08:21 AM
I have the same problem to but, mines the red light then flashes three times green/yellowish color. I know the battery is really dead it was at 0% last time it was on so I dont know y it isnt indicating any charging sign or even turning on. I even tried updating it over night but, its still dead dead dead! Help please!
04-24-2012 04:58 PM
Welcome to the forums.
Have a look at the below knowledge base article which may help you with your issue.
If you are still having issues I suggest contacting direct BlackBerry® PlayBook™ tablet support for further assistance: http://bbry.lv/htwnAa
Hope this helps. Have a good day.
12-27-2012 07:21 AM
here is solution
mark it as solution if helps
*Dead for 7 days
*No LED indications
*No flashing Red/Greenish Orange LEDs
*Dead that PC cannot connect with playbook
*Press Start Button
*As you press the start button, quickly insert then pull-out USB stock Playbook Charger off the USB port (less then a second with each start button press + insert/pull-out)
*Playbooks USB port can be damaged over-time, so wiggle the USB stock Charger while performing the Start Button + Insert/Pull-out method.
***I did this at least 5-7 times***
*Perform steps continuously until Red LED light turns on for 8-10 seconds and then the green/orange flashing LED indicator 5x.
*Once this happens, leave playbook alone for at least 2-3 hrs.
***While waiting, make sure you try and press the start button once again to see if the playbook is finally receiving the good 'ol electro-juices-s-s-s by observing the same Red LED light turning on for 8-10 seconds then green/orange flashing LED indicator 5x. This means you've finally done-did-it.***
*After 2-3 hrs of waiting, un-plug the USB stock Charger then perform Hard Reset (Start+ Vol Up/Down) and wait for about 10-15 seconds.
***Warning, if you dont wait 2-3 hrs before pulling the USB stock Charger, you will be stuck back to a dead Playbook once again and going to have to start all over.***
*Wait for the Red LED to turn back on and the RED DEAD BATTERY ICON with the BOLT should pop up on the screen.
*The oscillating green lights should initiate showing signs of your playbook finally drankin' sum juices LOL!
*Make sure you now wait for another 2-3 hrs until the playbook starts up by its own along with the low battery sound indicator.
*From here, you have the option to leave the playbook on while it charges or turn it off and having a higher rate of charge.
01-02-2014 11:16 AM
02-11-2014 01:24 PM
YOU SIR ARE A LEGEND!!!
Signed up to the forums specifically to thank you!!!!
you have no idea how you saved my **bleep**!! Thank you again!
Cant believe it worked!!!
04-22-2014 12:47 AM
I searched a while and tried different solutions and finally found my issue was :
The USB Charger port was offset.
In the user guide, it says: