07-25-2008 09:44 PM
I did search the forum (and tried previous tips) before posting... but nothing has worked. I got a new 8330 Curve last week and installed the desktop software Sprint provided. The version they gave me was outdated and did not have the media manager, so I uninstalled and downloaded 4.5 (with media manager) from the blackberry site in both multi-language and english formats (varying, during separate tries) and every time I still do not get the dang media manager. I see the png icon file in the program folder but that's about it. It never shows up as an option in my desktop manager..... I also followed the blackberry uninstall instructions (totally deleted registry stuff, etc) and still, no dice. Does anyone know what I might be doing wrong and/or if there's a certain release that is more likely to work?
I am on Windows XP SP3, if that matters.
Thanks in advance!
07-25-2008 11:04 PM
Have you tried downloading an older version than 4.5? I hate to go backwards, but maybe there is a compatibility issue with your PC, device, the full moon etc.
It may be worth a try!
09-23-2008 09:56 PM
09-23-2008 10:00 PM
It is definitely worth following this link when changing version of the DM. This makes sure your un-installed cleanly.