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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-02-2012
My Device: 9780
My Carrier: MTN Nigeria

help me out

When I plug a headset to my BB 9780 to hear music from my music player it went mute.pls what I do?
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: help me out

Hi donfaj2000,


Welcome to the BlackBerry Support Community.

Does this happen when testing with multiple headsets? When you remove the headset, are you able to hear the music from the speaker on the BlackBerry® Bold™ 9780 smartphone? Does reinserting the battery fix the issue temporarily?





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