08-04-2013 05:08 PM
can you help me what is wrong with my blackberry torch and what i can do to fix it my scroller and touch screen will not work when it is slid up please help as i love this phone and i cant afford to buy another yet ??
08-04-2013 05:29 PM
Hi and Welcome to the Community!
I'm not sure if I've parsed your single long sentence there and understood you correctly. Neither the scroller nor the touch screen work? And both or just one when the screen is slid up? I can't quite understand your situation from the way you have chosen to (not) use punctuation in your post.
But, anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
08-16-2013 06:01 AM