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03-22-2013 08:54 AM
hello guys i have torch 9860 os 7.1 yesterday run out of charge soo i reach my home and but it in charger for fully 2h i came back find the phone not working so i take nap 5hs and same thing no LED light nothing i remove the batterys and sim card and my SD micr media card nothing at all but when i put my battery back in phone the LED light up for 20 sec and turn off but today nothing happen no LED when i but my battery back soo please i need help with that and my phone wont connect to my pc for format
03-22-2013 09:37 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
03-22-2013 02:56 PM
what to do right now
The 2nd part of what I already recommended above...