02-18-2011 09:14 AM
I just downloaded the same version on my application. It isn't the amount of modules you have as I have checked mine and I also have two and it works perfectly fine. I really don't know any other thing that may be a solution to your problem.
I will keep my eye out for posts and news, have you emailed Blackberry support advice? As they would log all cases and if similar people (who aren't on forums) have same problem it is logged and they may have a solution for it. You may be waiting a day or two for a reply depending on how busy they are etc. But its a safe bet in my opinion.
02-18-2011 09:17 AM
I will try to email them about it but i called bb tech support and he couldnt help me at all it says in my phone that bbenterprise services arent running I do not know if that has anything to do with it
02-18-2011 09:32 AM
BES - Blackberry Enterprise Service is used withing companies who use blackberry handsets on a day to day basis. This service is the high-end platform.
BIS - similar but like entry level platform
These services are all to do with giving blackberry's IT policies etc...similar to Windows Server 2003 policies for users. Also in accordance to Microsoft Exchange servers to integrate individuals company email addresses to their handsets.
I wouldnt know if it was to do with that, as it goes beyond the scope of what I know sorry.
02-18-2011 09:47 AM
I dont think you have a defective device. My reason for this is your other IM chats work like AOL like you said. There is someone on this forum who might know the solution of probably have a bit more knowledge than I do. His name is JSanders I will message him and see if he can shed some light on this problem.
02-18-2011 11:41 AM
cceceila, let me ask a few questions to help here, please answer as clearly and detailed as possible.
If these have been ask already I might have missed it, please answer again.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code