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New Contributor
Posts: 2
Registered: ‎09-06-2010
My Device: Not Specified

help to restore data on Blackberry 9700

Please help! My phone is dead after it fell into pool. I need to restore phonebook, notes and messages. I was told that I need to go the official blackberry technical support center. Do you know if there is one in Moscow, Istanbul or Vienna, where I visit frequently? Thank you!

Retired
Posts: 884
Registered: ‎07-26-2010
My Device: 9900
My Carrier: rogers

Re: help to restore data on Blackberry 9700

Did you have a backup of the data from your device before it fell in the pool? If so you can restore the data to a new device using the backup and restore option with in the Blackberry Desktop Software.

 

http://www.blackberry.com/btsc/KB10339

 

If you did not have any of the data backed up, you may not be able to recover the information off your device.

 

Hope this helps.

New Contributor
Posts: 2
Registered: ‎09-06-2010
My Device: Not Specified

Re: help to restore data on Blackberry 9700

No, I don't have a backup of my data. I wouldn't need help, if i had a bakup.Smiley Sad(

Does anybody know if an official Blackberry technical service can restore my data from a dead phone?