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New Contributor
Posts: 3
Registered: ‎10-25-2012
My Device: blackberry bold 9780
My Carrier: 02

help with BBM

I need help with my BBM, my picture on my profile changes but only I can see. The contacts I had can see the picture from yesterday iv changed since I can see their new pictures just they can't see mine also new contacts can't see a picture at all an I can't see theirs!
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help with BBM

Just be patient, there's not much you can do. It can take a while for changes to contact pictures and status updates to sync through the servers.

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New Contributor
Posts: 3
Registered: ‎10-25-2012
My Device: blackberry bold 9780
My Carrier: 02

Re: help with BBM

Ok thank you, I'd seen you had told someone to send the book thing so I followed all that and it didn't work, its been like this since yesterday morning. I will see how it goes. How long roughly should it take?
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help with BBM

[ Edited ]

Honestly? Until it clears up.

 

There is no timeline. Could be a few days or hours.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎10-25-2012
My Device: blackberry bold 9780
My Carrier: 02

Re: help with BBM

Ok thank you Smiley Happy hope it works