Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Member
Posts: 1
Registered: ‎06-25-2008
My Device: Not Specified

help with email

I have a gmail account and everytime I send an email from my computer, my handset receives the email message as though confirming that the email was sent - it's rather tedious and I'm wondering how, if possible, I can turn that off. Any help?
Highlighted
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: help with email

This happening due to the fact that Gmail webmail accounts do not have separate sent items and inbox folders. The Gmail account web page contains a Sent Mail link on the left side, but this is not a separate folder from the inbox.

 

Gmail webmail messages are grouped into conversations, resulting in all sent messages and replies from others appearing as a single email message entry in the inbox. This allows for easy reading and viewing on the Gmail web page, but, when integrated with the BlackBerry Internet Service account, results in copies of sent email messages arriving on the BlackBerry smartphone as new email messages.

 

 

Please follow the below kowledgebase for details -

 

Duplicate sent email message arrives on BlackBerry smartphone when sent using Gmail

 

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit