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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎09-02-2010
My Device: Not Specified

help with messaging please

Anytime someone sends me an mms or picture message it says could not retrieve message. I try to retrieve it and it doesn't go though. Please help me fix this issue. How do I retrieve my messages
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: help with messaging please

Hi adubs,

 

Welcome to BlackBerry support community forums. As a new comer to the community you would be better of checking some quick answers to basic BlackBerry® questions. Like,

 

BlackBerry 101 will help you to get simple instructions for setting up your new device and learn specific features and functions about your BlackBerry smartphone.

 

Tips and Tricks will help you to get some shortcuts unique to your smartphone. Become a pro with your BlackBerry smartphone.

 

If you're looking for a specific query please use the search feature of the community before posting. If your desired query in not found in the forum then post your query in appropriate board mentioning your device OS version(Options -> About).

 

Call you carriers customer service to know whether you SIM card is provisioned for sensing/receiving MMS/picture messages. The prompt that you're getting suggests your SIM is not provisioned in your carriers MMSC.

 

Have fun and enjoy your stay!

 

tanzim                                                                                  
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