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BlackBerry® OS Smartphones

Posts: 11
Registered: ‎12-07-2012
My Device: blackberry curve 8520
My Carrier: vodafone

help with my blackberry app world it wont let me change my payment method

I have recently changed from o2 to vodafone my phone is unlocked to any netowrk and since doing so I have not been able to purchase anything of app world and it won't let me go in and change my payment method I keep getting a error message saying ( an error occured while setting up billing through your service provider please try again ) a have contacted vodafone with this issue and they could not help me ! After I click try again I get another error message saying ( there was a problem connecting to the payment system your transaction has not been processed please try again ) it is really starting to bug me now a have blackberry app world I would really appreciate some help and advice on this matter as I don't no what else to do.
Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: help with my blackberry app world it wont let me change my payment method



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 1
Registered: ‎12-17-2012
My Device: bold 9900
My Carrier: o2

Re: help with my blackberry app world it wont let me change my payment method

I have the same problem.  I can only assume that by getting the payment from your service provider you loose control and they get their money, even if the app is rubish.  If you pay by credit card you have much more recourse and that would simply not do, being in control of a payment to Blackberry, come on.