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Contributor
Posts: 27
Registered: ‎10-27-2011
My Device: blacberry curve 8520
My Carrier: stc

help

 

Help
I have a problem at the site blackberry app world
I want to buy
But the site does not want to accept the card
When I want to register the card is not accepted
Comes a (

*We are unable to process your card at this time, please verify the information you have entered is correct.[12000]


Tried more than one card, and comes the same problem
And also PayPal when I'm having trouble
Is there a way to buy these methods is
Thank you.........

New Member
Posts: 2
Registered: ‎01-05-2012
My Device: Bold 9700
My Carrier: Smart Communications

Re: help

Have you found a solution? I am experiencing the same problem. =(

 

New Member
Posts: 2
Registered: ‎01-29-2012
My Device: Playbook & 9550
My Carrier: Smartfren

Re: help

did you already have the solution? i've experiencing the same problems.

New Member
Posts: 1
Registered: ‎02-23-2012
My Device: Bold 9700
My Carrier: Etisalat Egypt

Re: help

i am facing the same problem. any help please

Highlighted
Contributor
Posts: 10
Registered: ‎04-01-2012
My Device: BlackBerry Z10 LE
My Carrier: Mobinil

Re: help

same problem with me, did u fix this problem ?

Web / Mobile Developer, @BlackBerryEG co-manager, co-founder @eshtery, @TiCairo Manager, #Appcelerator Titan/TCAD/TCMD
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: help

 


hazemkhaled wrote :

                                       same problem with me, did u fix this problem ?

 


 

Hi hazemkhaled

 

                                    If you are encountering the same error 12000 while purchasing apps from App World then have a look at this Knowledge Base 

 

KB28978 : " Error ID 12000" is encountered when attempting to complete a purchase on a BlaclBerry device.

 

Try Resolution or Workaround and see which helps.

 

Prince

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Click " Like " if you want to Thank someone.

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___________________________________________________________________________

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Contributor
Posts: 10
Registered: ‎04-01-2012
My Device: BlackBerry Z10 LE
My Carrier: Mobinil

Re: help

The workaround using PayPal, but we can't have PayPal from Cairo

Web / Mobile Developer, @BlackBerryEG co-manager, co-founder @eshtery, @TiCairo Manager, #Appcelerator Titan/TCAD/TCMD
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: help

 


hazemkhaled wrote : 

 

The workaround using PayPal, but we can't have PayPal from Cairo

 


 

Hi hazemkhaled 

 

What about the Resolution have you tried ,

 

CollapseResolution
 

Use an alternate source of payment to associate to the BlackBerry device. For more information on supported payment types, see KB25368.

 

 

Prince

 ______________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Contributor
Posts: 10
Registered: ‎04-01-2012
My Device: BlackBerry Z10 LE
My Carrier: Mobinil

Re: help

In Egypt only Visa & Master Card are working, and i've only Visa
Web / Mobile Developer, @BlackBerryEG co-manager, co-founder @eshtery, @TiCairo Manager, #Appcelerator Titan/TCAD/TCMD
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: help

Hi hazemkhaled

 

 

                                    See KB25368. Visa is supported but the Payment should be in USD for your Country Egypt,Go through that Article.

 

 

 

Prince

___________________________________________________________________________

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.