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BlackBerry® OS Smartphones


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New Contributor
Posts: 3
Registered: ‎10-01-2012
My Device: curve 9300
My Carrier: giff gaff

help

please help i`m trying to get advice on blackberry but dont know where to do it, been trying to sort phone all day 

Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help

What problems are you having?
Please state in detail the issues, what you've already tried to do to resolve it and what has or hasn't worked.


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New Contributor
Posts: 3
Registered: ‎10-01-2012
My Device: curve 9300
My Carrier: giff gaff

Re: help

trying to change the blackberry id as my daughter has given it to my partner but shes forgot the password. 

Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help

Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password

 

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Contributor
Posts: 3
Registered: ‎10-01-2012
My Device: curve 9300
My Carrier: giff gaff

Re: help

sorry i couldnt find my original post..
i cant do what u said because we dont know the original password, this is the problem ive been having.
Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help

Ok, so read the link above I've given you to reset the password without knowing the original password.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎10-01-2012
My Device: curve 9300
My Carrier: giff gaff

Re: help

have done all that but it wants to send the password details to the e mail account which has the same password we have not got.. sorry about this but been trying for days to sort it out.
i have created a new ID but the phone wont accept it just keeps saying it wants the username(ID) that was first put on the mobile