Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-29-2012
My Device: curve 8520
My Carrier: vodaphone


ihi everyone im new to blackberry 8520 i need to factory reset it cus i carnt txt message i think ive missed with it to much to try and get on to the internet which i still carnt help me in simpler terms

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: help

Hi hayleymomf3bpys,


First try having a security wipe of your handheld data. If that doesn't work then you can go for factory reset.


  • KB14058 How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option
  • KB18998 How to reset the BlackBerry smartphone to factory defaults

If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit