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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎03-14-2013
My Device: 9300
My Carrier: KSA
Accepted Solution

help!

My smartphone is giving me a message ( jum error 517 ) and wouldn't start thanks

Developer
Posts: 25
Registered: ‎02-03-2013
My Device: Blackberry 10 Alpha A - Blackberry 9900
My Carrier: CellC - Vodacom

Re: help!

517 is unrecoverable. Your carrier will need to replace the device if it is still within the 1 year manufactures warranty.

From RIM KB Article directly.
http://www.blackberry.com/btsc/KB19442

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New Member
Posts: 2
Registered: ‎03-14-2013
My Device: 9300
My Carrier: KSA

Re: help!

Can I install a new software ?

Its already more than one year actually

Developer
Posts: 25
Registered: ‎02-03-2013
My Device: Blackberry 10 Alpha A - Blackberry 9900
My Carrier: CellC - Vodacom

Re: help!

Yes you can try it. And try different updates till you get it right. 

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