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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎08-22-2013
My Device: blackberry curve 9320
My Carrier: 02

help

Hey I wiped my phone and when I try to set up my email account it automaticallly comes up askin me to put in a enterprise email and password which I don't have how do I get rid of this and add my personal email ? Xxxx
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: help

Hi rachaelhewitt1996

 

Welcome to BlackBerry Support Forums

 

If you already have a BlackBerry data plan / BIS from your carrier O2 in your account then first try to register your device with your Carrier network .After recieving the registration message in your message box reboot your device then try to access the email setup option to check if it offers Internet mail account or personal email account option .

 

KB00510 : How to register a BlackBerry smartphone with the wireless network

 

Or give a call to your Carrier O2  to register your handheld .

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