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New Member
Posts: 1
Registered: ‎09-11-2009
My Device: Not Specified

hey, i tried to download an app from the blackberry app ...

hey, i tried to download an app from the blackberry app world and the application failed to download, but the app still shows in the "my world" view. i have tried everything from battery pulls to searching all the files to delete it but i cant seem to find it any ware ... since the app is showing as trying to download it drains my battery much faster than usual also i cant download the app again. i was given the advice of pressing alt-R-S-T in the featured view but since i am using a blackberry storm there is no option to bring up the key board. any help to resolve this problem would be much appreciated.
Hall of Famer III
Posts: 58,481
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: hey, i tried to download an app from the blackberry app ...

Hi there!

There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:

and register an account. Then post to the applicable forum.


Occam's Razor nearly always applies when troubleshooting technology issues!

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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: hey, i tried to download an app from the blackberry app ...


another user has found a solution to this problem and posted it in these forums. The main idea is to clear the AppWorld cache :
1. Open App World
2. Go to My World
3 Clear the cache :
- For Storm & Pearl devices : show the keyboard, hold the num-lock ("!?123") button so it locks and then hit the three characters : 3 4 (
- For other devices: hold down the ALT key and press the three keys R S T
4. If your devie is locked after that, perform a battery pull reboot.
 Please tell us if this solves your issue.

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