11-06-2012 03:47 AM - edited 11-06-2012 03:48 AM
hi, BlackBerry Support, two problems.
I have just bought a APP named Weather, and the vender is Simply Apps.
This APP does not work on my Torch 9800 at all. It just displays a black box and nothing more.
This APP costs me 0.75 USD, and now I want it back. Could you help me with that?
Just before I click to purchase this APP, your system charges my Credit Card one Great Britain Pound.
I received the SMS sent by the Bank.
I really don't understand why this is happening. This APP is only 0.75 USD, Why you charge me one more Great Britain Pound.
Please also give me back this Pound. Thanks.
11-15-2012 01:37 PM
Welcome to the BlackBerry® Support Community Forums.
Support for third-party applications is handled by the application vendor, check out the following article on How to contact support for third-party applications purchased using BlackBerry® App World on a BlackBerry® smartphone: