05-06-2014 05:25 PM
hi i have a problem with my bb curve , i tried to connect it to the internet and it didn't work, in spite of everything about the internet service is perfect , and there is a signal for wifi connection on my device but it doesn't open anything need internet...!!
05-06-2014 11:02 PM
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.