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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎04-22-2012
My Device: blackberry strom
My Carrier: verizion
Accepted Solution

hlep me

can some one help me my blackberry strom is not truning on it blinks a light then the red light comes on and it keeps doint this

 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: hlep me

I recommend you try to update the software on the phone.

http://us.blackberry.com/support/installpc.jsp

 

If you get stuck then force the detection of the BlackBerry smartphone using Application Loader
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10144

 

 

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