03-13-2013 05:50 AM
i have a bb torch 9800 . i have been using it for almost 3 months now. the problem is my unit gets hot during charging and after using it for a few minutes. i used to charge it while its open but now i turn it off before charging but it still gets hot. why is that?
03-13-2013 06:36 AM
Welcome to BlackBerry Support Forums
Our BlackBerry devices may feel warm while charging , continous downloading or playing music and that is normal , but if your device is getting warm or hot after using it for a few minutes then be sure that you are closing all applications correctly , if apps run in the background our devices may feel warm , look at this KB which might help :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone