11-10-2012 06:18 AM
hello i bought a blackberry 8520 , and i don't know in what network it was used. i can't registrer in orange network romania. it says "your blackberry internet service is deactivate or is suspend" what can y do ?
11-10-2012 07:10 AM
Welcome to BlackBerry Support Community Forums
From where you got that device ?It appears that the device is still locked to its previous Carrier .this happen only when If that device is previously reported lost or Stolen or if the previous user had not paid his due to the Carrier.In that case only the previous Carrier is able to release the device PIN to use it on any another network or carrier.
The Best option that seems to me is return the device and ask them to refund he money you paid and get a new device from your Carrier.
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11-10-2012 09:45 AM
Do you have an active BlackBerry data plan on your account? Have you contacted Orange themselves.
This is a user to user forum az you should have been told when you signed up so we would not have access to that kind of information.
11-10-2012 02:30 PM
yes i have an active BlackBerry data plan on your account and contacted Orange network. they answer that they can't provide any informatio about the phone : who is bloking it ! .were can i find it ? were can find in what network is the pin ?