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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎02-28-2013
My Device: Curve 9360
My Carrier: AT&T

how can I do to resolve getting "unsupported media format" errors

When watching movies on the BB moviemachine, it let me watch some freebies not all. Once I subcribed I got this error on almost every movie. HELP!
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: how can I do to resolve getting "unsupported media format" errors

What is BB moviewmachine???


Check the below knowledgebase article for know supported media file type in BlackBerry devices -


  • KB05482 Media types that are supported on the BlackBerry smartphone

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