Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎04-14-2013
My Device: 9700
My Carrier: airtel nigeria

how can I reset my username and password?

Good day. I'm pascal from Nigeria. Please I need your urgent help. After changing the password of my email. My mails stopped entering my phone. I can't even remember the username and password I used. Please kindly assist me because I have ran out of options and my service provider can't help me resolve it. Thanks as I wait for your responses please
Posts: 95,513
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how can I reset my username and password?

Is this for your BlackBerryID?

What is asking for your username and password?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎04-14-2013
My Device: 9700
My Carrier: airtel nigeria

Re: how can I reset my username and password?

Nope JSanders, its my username and password for my email settings on my blackberry. As in my email set up. Please assist me
Posts: 95,513
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how can I reset my username and password?

I'm trying to assist you by finding out what is you don't know.

 

is this an email address such as yourname@yourcarrier.blackberry.net?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎04-14-2013
My Device: 9700
My Carrier: airtel nigeria

Re: how can I reset my username and password?

Please I will be very glad for ur help. I'm stil waiting
Highlighted
Posts: 95,513
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how can I reset my username and password?


JSanders wrote:

 

is this an email address such as yourname@yourcarrier.blackberry.net?


Waiting for your answer.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code