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BlackBerry® OS Smartphones

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New Contributor
Posts: 5
Registered: ‎09-11-2012
My Device: Storm 9530
My Carrier: MTN

how can i disable my firewall???????

I recently updated my blackberry storm 9530 software to v.5.0.0.328 and since then i have not being able to disable my firewal and is blocking me from using some apps..for example when i try opening whatsapp it tells me "java i.o error no working transports" please i need a solution to it

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: how can i disable my firewall???????

Hi richluv2005 and welcome to the BlackBerry Support Community Forums!

 

Is your BlackBerry® smartphone currently activated or has it ever been activated on a BlackBerry® Enterprise Server?  Have you been able to use these apps in the past?

 

Thanks.

 

-CptS

 

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New Contributor
Posts: 5
Registered: ‎09-11-2012
My Device: Storm 9530
My Carrier: MTN

Re: how can i disable my firewall???????

whenever I try activating the enterprise server it gives me error messages and yes I use to use these apps before I updated the mobile software..please I need an urgent solution to this problem..thank you