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BlackBerry® OS Smartphones

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New Contributor
Posts: 9
Registered: ‎04-14-2011
My Device: Tour 9630
My Carrier: Sprint

Re: how do I add mail.com email accounts?

This looks hopeful.  Waiting for a message to be sent to bb.

New Contributor
Posts: 9
Registered: ‎04-14-2011
My Device: Tour 9630
My Carrier: Sprint

Re: how do I add mail.com email accounts?

Thanks so much.  I went to the website and in spite of the unhelpful customer support was able to add the two email accounts.  Thanks many muchos!

Regular Contributor
Posts: 57
Registered: ‎04-09-2011
My Device: 9700
My Carrier: Verizon

Re: how do I add mail.com email accounts?

No problem man just go ahead and mark this as resolved. Any other issues message me I'll try and help anyway I can.

New Contributor
Posts: 9
Registered: ‎04-14-2011
My Device: Tour 9630
My Carrier: Sprint

Re: how do I add mail.com email accounts?

Thanks for the open ended help offer.  I've had this phone over a year and the email issue is the only one I've had.  I'm a happy camper...so far.

Highlighted
Contributor
Posts: 12
Registered: ‎11-01-2010
My Device: Not Specified

Re: how do I add mail.com email accounts?

It seems that as of May 2011 this approach no longer works for MAIL.COM emails.  I can no loner access my email.com account on my BlackBerry through the normal setup and the MAIL.com website only shows instructions for iphones or windows phones.  Has anyone else run into the same issue?

 

MAIL.com has changed their service in May and if I try to browse to their site using my browser then I can only see half of the page without the ability to scroll. I emailed their help desk which hasn't responded.

 

They also deleted most of my emails from my INBOX when moved to their service.

 

Any ideas?