Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎03-01-2013
My Device: blackberry tourch
My Carrier: AT&T

how do I make my keypad light up?

So, this is the second Torch I've had, and I'm getting they same symptoms the first had before it crashed. One of the symptoms was my key pad will not light up no matter what the lighting is. It will light up when I turn my phone on, but after it shows the AT&T logo, the keypad goes dim, and stays dim. What can I do to fix this?
Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do I make my keypad light up?

Use the on-device self test to determine if the keyboard lighting is working correctly.

Using the Self Test application on the BlackBerry smartphone   

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code