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New Member
Posts: 1
Registered: ‎11-27-2012
My Device: Blackberry curve 8321 or 8520
My Carrier: Rogers

how do I save my contacts on my OC

I do not have a smart phone and would like to know how to save all my contacts on my PC in case I loose my phone. Additionally how do you retreive these saved contacts back from a PC to another phone .... I have a Blackberry 8520

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: how do I save my contacts on my OC

Hi and Welcome to the Community!


You "do not have a smart phone"? If so, then there's no point in your question. Then again, in your profile you listed "curve 8321 of 8520", both of which would be SmartPhones. So that starts the confusion...


In any event, RIM provides several FREE methods to backup your data for use exactly as you desire.


BB Protect can backup, OTA, some of your BB data (not all, but some).


The FREE Desktop Software can backup nearly all of your BB data (only BBM Contacts are missing, but there is a workaround for that), and can be used to restore.


Here's the process I recommend:

  1. Daily -- configure BB Protect to backup all that it can (force it to use only WiFi if you are concerned about data network charges)
  2. Weekly -- Use BBM to backup your BBM contacts to your Media card or device memory
  3. Weekly -- Use Mass Storage Mode to copy, to your computer, the full contents of your Device and Media card memory areas
  4. Weekly -- Use the Desktop Software to conduct a full backup to your computer

With that, you have several sources of data for complete restore of your information. If you also use a desktop organizer (e.g., Outlook) and synchronize that with your BB (also for FREE), then you have yet another source of data protection.


For specific instructions, these KBs and links would likely be helpful to you:

  • KB11879 What is mass storage mode
  • KB12487 How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows
  • KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
  • KB03974 BlackBerry smartphone database list
  • KB25062 How to use BlackBerry Protect to back up data on a BlackBerry smartphone
  • KB25063 How to use BlackBerry Protect to restore data to a BlackBerry smartphone
  • KB20554 How to back up and restore the BlackBerry Messenger contact list

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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