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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎02-02-2012
My Device: Blackberry Curve 9300
My Carrier: 3

how do i reset my blackberry without putting in the device password?

my blackberry has a hanset password which i know but two of the letter from the keyboard i need to type in, dont work. I downloaded the blackberry desktop application and deleted everything through that but it still hasnt deleted my password? also one of the letters that dont work is 'l' which is in 'blackberry' so i cant reset it by getting the password wrong 10 times! can anyone help me so i can get rid of it?