Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 49
Registered: ‎02-19-2009
My Device: Not Specified
Accepted Solution

how do you add BB msger 5.0

ok, I saw in BB App store that msgr 5.0 is out.

 

How do you add it to your bb?  B/c last night I went and tried to add it from the app store, it downloaded, rebooted, and nothing was changed.

 

Still stuck on v4.5.0.138

 

I have 8830 WE

Verizon carrier

 

Thoughts?

Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do you add BB msger 5.0

4.5.0.138 is your device operating system release version, not the BBMessenger version.

 

The version of BBMessenger that was released last night was 5.0.0.33, look in your Opitons > Advanced > Applicaitons and scroll to the bottom and do you see that listed?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 49
Registered: ‎02-19-2009
My Device: Not Specified

Re: how do you add BB msger 5.0

Nope. No luck.

 

is it possible to download from the app to my mac and then go through the DM and add it?

 

Someone I work with just did the entire thing on his 8830 curve and it went smooth, took a while, but is up and running.

 

 

Highlighted
Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do you add BB msger 5.0

Do it this way, on your BlackBerry device browser, go to http://www.blackberry.com/blackberrymessenger

 

and download/install.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 49
Registered: ‎02-19-2009
My Device: Not Specified

Re: how do you add BB msger 5.0

Doing it now. Tried that last night but it wouldn't go through.

 

It appears to be doing it.  

 

Thx.

 

I appreciate it.

 

Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do you add BB msger 5.0

I am betting the servers were a bit a overworked last evening Smiley Happy


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 49
Registered: ‎02-19-2009
My Device: Not Specified

Re: how do you add BB msger 5.0

When I tried it last night with the link you gave me it crashed.

 

So when I went through the App store it made me download the app store (huge file) then it when and started to download 5.0 msg it took a year and a day to reboot.  Then.... it was never there.  Smiley Mad

 

So I'm in a reboot now.  

Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do you add BB msger 5.0

I've loaded it to four different devices last night/today, on AppWorld and the link above, it's about 2.7mb download. I didn't see one at 5mb.

 

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 49
Registered: ‎02-19-2009
My Device: Not Specified

Re: how do you add BB msger 5.0

You have a problem if you have 4 BB's.  Smiley Very Happy

 

It worked.  I'm up and running. thx

 

Posts: 95,514
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how do you add BB msger 5.0

[ Edited ]

myself, wife, son and my backup device.

 

I do have a problem. Too much family?

Message Edited by JSanders on 10-08-2009 04:52 PM


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code