08-28-2013 02:49 PM
Welcome to BB forums
See the link below for the download, and follow these simple installation instructions.
First locate your carrier and the OS5 file you wish to use.
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
08-28-2013 03:25 PM
Thanks Rob. Is there a way to find out what the equivalent version of the software is between a Verizon device 9630 and an AT&T 9700. I would like to get the AT&T version that is equivalent to Verizon's 220.127.116.112 (platform 18.104.22.1684)