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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-09-2011
My Device: blackberry bold 9700
My Carrier: bell

how do you fix the white screen on your blackberry

i was using my blackberry earlier today around 3 and at 6:30 i looked at my jacket pocket (where i kept my blackberry) and i saw it was a white screen


the battery on the blackberry was very low


but i do not know how to fix it and get rid of the white screen




Guru III
Posts: 32,144
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: how do you fix the white screen on your blackberry

charge it for an hour and then  Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache liek rebooting a PC. Then try again and see if your problem persists.


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