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05-17-2013 07:51 AM
Welcome to BlackBerry Support Forums
Plese read this helpful Article : Lost or Stolen BlackBerry -- What to do?
So please Contact your Carrier Orange .
05-20-2013 03:04 AM
Thank you for your response to my mail. I have tried several times to locate my phone via blackberry protect to no avail same with locking and displaying a message. I believe my pin cannot change and even when another sim is put in there it would still show my pin.What do i do now. Thank you
05-20-2013 01:55 PM
Have you gone through the article I posted ,
Thank you for your response to my mail. I have tried several times to locate my phone via blackberry protect to no avail same with locking and displaying a message.
If someone already remove the working SIM , or uninstall BlackBerry protect from that device then you won't be able to locate your device from BlackBerry Protect website .
I believe my pin cannot change and even when another sim is put in there it would still show my pin.What do i do now. Thank you
Yes every BlackBerry PIN are unique , it cannot be changed .
All you can do is , contact your Carrier and try to Block / Blicklist your device to make it useless. It is your Carrier who can do this .