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New Contributor
Posts: 2
Registered: ‎05-17-2013
My Device: BB TORCH
My Carrier: orange

how to block my BB

My bb torch has just been nicked.How can the BB be blocked

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: how to block my BB

Hello ebitu

 

Welcome to BlackBerry Support Forums

 

 

Plese read this helpful Article : Lost or Stolen BlackBerry -- What to do?

 

 

So please Contact your Carrier Orange .

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New Contributor
Posts: 2
Registered: ‎05-17-2013
My Device: BB TORCH
My Carrier: orange

Re: how to block my BB

Thank you for your response to my mail. I have tried several times to locate my phone via blackberry protect to no avail same with locking and displaying a message. I believe my pin cannot change and even when another sim is put in there it would still show my pin.What do i do now. Thank you

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: how to block my BB

Hi ebitu

 

 

Have you gone through the article I posted , 

 


ebitu wrote:

Thank you for your response to my mail. I have tried several times to locate my phone via blackberry protect to no avail same with locking and displaying a message. 


If someone already remove the working SIM , or uninstall BlackBerry protect from that device then you won't be able to locate your device from BlackBerry Protect website .

 


ebitu wrote:

I believe my pin cannot change and even when another sim is put in there it would still show my pin.What do i do now. Thank you


Yes every BlackBerry PIN are unique , it cannot be changed .

All you can do is , contact your Carrier and try to Block / Blicklist your device to make it useless. It is your Carrier who can do this .

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.