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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-20-2012
My Device: 9700
My Carrier: Digicel

how to change my email address so as to change bbid

I am not able to do any updates as the email address that I had used for my bbid is no longer in use (was work email I nolonger work with that company) and I dont remember my bbid. I need help 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: how to change my email address so as to change bbid

As per below knowledge base articles there is option to change existing BB ID email address but for that you'll have to log in to it. If you can recall the old ID and password then change them accordingly or else you'll have to create a new BB ID -


KB28060 How to change or update a BlackBerry ID username on the BlackBerry ID website

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Posts: 95,815
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

You can Re: how to change my email address so as to change bbid

You can reset or create a new BBID here:



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