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New Contributor
Posts: 4
Registered: ‎07-05-2012
My Device: curve9360
My Carrier: vodafone

how to download blackberry desktop software

friends please help me on how to download blackberry desktop software.I tried to download the software but a error "cannot save due to insufficient permission" shows after copmpletion of downloading process.And i am not able to install the software on my computer.please help!

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: how to download blackberry desktop software

Hi and Welcome to the Community!

 

The problem is at the download stage (the install stage is moot since you can't save the downloaded file). The error message is completely clear...wherever you are attempting to save the downloaded file to, your Windows user account has insufficient rights to do so. You need to either:

 

  • Save it to a place to which you have sufficient rights

- OR -

 

  • Change your Windows user account to have additional rights

If you are on a networked computer (e.g., at work), you should probably see assistance from your local IT Support folks.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 4
Registered: ‎07-05-2012
My Device: curve9360
My Carrier: vodafone

Re: how to download blackberry desktop software

Thanks!