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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-05-2011
My Device: Blackberry Pearl 8110 red
My Carrier: ATT

how to reinstall firmware

My blackberry Pearl 8110 is dead. It was spinning an hour glass continuously. I took out the battery and waited for a couple of minutes then put the battery back. Now I only see the red light flashing. What should I do the rescue? 

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: how to reinstall firmware

Hi seanzhou,

 

Welcome to BlackBerry Support Community Forums.

Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT Make sure to test for the issue before restoring any data from your backup file.

 

Hope this helps.


-FS


 


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