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04-14-2013 01:26 AM
I forgot my BB torch device password after a long time without using it. I had set only 4 times attempts for security earlier. Now, I have tried 3 times already and dare not to try the last attempt as all of my data will be erased.
please let me know if anyone of you know how to reset the password without erasing all my data.
Thanks in advance!
04-14-2013 05:56 AM
Welcome to BlackBerry Support Forums
You have to remember and enter the correct password that you have set in your device, By no other mean you can access or reset the device password . If you fail your device will initate a wipe process deleting all data within your device. I think you might have a mixture of different characters in your password,and you are unable to enter those on the BlackBerry keyboard. For example , if your password is
So, while on the BlackBerry keyboard you think you are typing Lay123, you are actually typing Lay1er
Please think carefully and try to enter it again correctly . If you fail in this process and if you have a backup of your device then after a wipe you can restore it.
10-01-2016 01:28 AM - edited 10-01-2016 01:33 AM
Hi Prince2012, Thanks for such a nice explanation. I have BB Tour 9630. Here is my scenario:
Now I know my password and I consumed my 9 attempts. My password is 1245. I completely forgot how I keyed in a while ago, I mean whether I used to enter alt 1 ^ alt 2 ^ alt 4 ^ alt 5 OR just 1245.
And I have only ONE attempt left. Please help. I have thousands contacts on this phone. Thanks
10-01-2016 11:10 AM
10-01-2016 05:58 PM
10-01-2016 07:52 PM
11-27-2016 05:41 PM
Hi I have blackberry classic I carnt remember my blackberry password can I reset with out it even if loss all data
Hi and Welcome to the Community!
I'm sorry, but your question is quite confusing due to the following reasons:
These three things are in direct conflict with each other, and hence we do not understand what device you are asking about.
Also, you say "blackberry password" -- do you mean your BBID credentials, or your device lock password?
Let us know.
12-27-2016 05:03 AM
Hi all <
I have blackberry curve 8520 and I forget the password , can I reset with out it even if loss all data ?
I have the last try to open it , can I take the data to my computer ?