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BlackBerry® OS Smartphones

New Member
Posts: 3
Registered: ‎04-22-2013
My Device: torch 9860
My Carrier: dexter

how to restore the the of my phone


How to restore the data of my phone because I press the wiped device on the blackberry protect website, I see the details of my phone back up how I dont know how to restore the data form the blackberry protect website to my device.

I need a further advice.


Thank you very much



Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: how to restore the the of my phone

Hello dexling09


Welcome to BlackBerry Support Forums



After a wipe I hope you're using the same BlackBerry ID on your device , Go through this Knowledge Base to restore your Data from a BlackBerry Protect :


KB25063  : How to use BlackBerry Protect to restore data to a BlackBerry smartphone


Good luck.


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