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New Member
Posts: 1
Registered: ‎08-11-2009
My Device: Not Specified

i bought the ringtones application and it does not work....

i bought the ringtones application and it does not work. I cannot get it to get past the "enter serial code" page. Also I was offered a discount on the page with the PocketMac and it still charged me full price. This is the third letter I have written...can someone please help???
Hall of Famer III
Posts: 57,207
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: i bought the ringtones application and it does not work....

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

 

http://supportforums.blackberry.com/rim/board/message?board.id=applications&thread.id=1657&jump=true

 

Cheers!



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