06-03-2013 02:28 AM
06-03-2013 05:24 AM
Please try those steps in the same sequence :
1- Register your Handheld .
2- Delete and Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
Once those methods are done successfully try to send an email and check if error persists . If problem persists then try this Knowledge Base :
KB01655 : "Transaction error - failure at service" appears when an email message is sent from the BlackBerry smartphone
Try it and let us know.
06-03-2013 05:43 AM
I click on the link and it takes me to blackberry 10.....I have a curve 8250 I think the number.
Which link is taking you to BlackBerry 10 ?
On each KB scroll down and follow those suggestion given for your Specific device OS , if you have a Curve 8520 then you should follow the suggestion given for BlackBerry Device Software 4.1 to 5
06-03-2013 06:11 AM
06-03-2013 08:01 AM
You are welcome .. Enjoy !