12-31-2011 01:15 PM
hi there, i have a new BB Bold 9700 and a Sandisk 1GB memory card. however, i cannot access my memory card on my laptop or my BB. this means i cannot; tape video recordings, download songs, or exceed 100 pictures. when i try to do any of these, my phone says "no media card inserted".
i have tried rebooting my phone, taking the memo card out and re-inserting it, also i have noticed that my memo card DOES work in other phones.
i have been told to format my memory card but i am new to BB Bold's and do not know how to do this, could someone please explain ?
i was also thinking that the slot may be slightly dirty, does anyone know how i could check for dirt / clean the slot.
many many thanks to anyone who can help.